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Terms

Terms


Return Policy
Tires and Wheels
ALL SALES ARE FINAL. In the unlikely event that a return is necessary, a Return Merchandise Authorization (RMA) number is required. All returns must include all original items undamaged and in re-saleable, UNMOUNTED condition, with all original packaging including lugs, locks, manuals, warranty forms, etc. Shipping and handling fees are not refundable. Buyer is responsible for all return shipping costs. THERE WILL BE A 40% RESTOCKING FEE FOR ALL RETURNED ITEMS. Software sales are not refundable.

Warranty
*All warranties offered on rims are manufacturer warranties and are not offered by Tire Studio. All returns due to warranty issues must have an RMA #. The customer is responsible for all shipping costs on warranty issue items. All warranty exchanges are at the sole discretion of the manufacturer. Tire Studio is not responsible for any warranty exchanges or decisions made by the manufacturer.

Wheel Balancing
Tire Studio is not responsible for wheels that are out of balance due to shipping and handling. Customer is responsible for filing any claims with the shipping provider within 24 hours. Customer is also responsible for all wheel rebalancing costs.

Shipping Policy

Shipping is free for all shipments within the contiguous (excluding Alaska and Hawaii) United States. International shipping rates vary depending on the country of destination.

Shipping services are provided by UPS, FEDEX, USPS or Daylight Transport. Orders are generally shipped on the day after full payment is received.

Tire studio is not responsible for lost, misplaced, delayed, or damaged shipments damaged by the freight carriers after they have been dispatched. Tire Studio cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments. Tire Studio is not responsible for delivery errors performed by carrier, or incorrect shipping info.

International Shipping Disclaimer

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost as charges vary by country of destination. As an international consumer, please research the aforementioned costs to ensure there are no unexpected charges as your package makes its way through customs. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned to its place of origin and you will not receive a refund for shipping costs.


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